Reports
Ultimus provides a powerful Web-based report generator which allows the user to generate tabular and graphical reports about business processes.
These reports are based upon user-defined queries and provide statistical data about the user's processes. The user can use Ultimus Reports to provide a status report on the user's business process system and measure the productivity, efficiency, and response time of actual business processes, which allows the user to make decisions about improving them.
The following are a few examples of the type of questions process reports will answer for the user:
- How long does it take my company to process a purchase order?
- What does it cost our company to produce a custom quotation?
- How long does it take the Engineering Department to process a change order?
- If a customer files a quality complaint, how long does our company take to respond to it?
- How many orders are currently being fulfilled?
Ultimus Reports provides the following benefits for Business Managers interested in optimizing business efficiency:
- By knowing the cost of a business process, business managers can make knowledgeable decisions about the economic benefit of the process.
- By knowing the completion time of a business process, business managers can set realistic expectations among internal and external customers affected by the process.
- By knowing the elapsed time for each step in a process, managers can find bottlenecks in the process.
- By knowing the cost of each step, managers can make decisions about how to optimize the process.
- By knowing the performance of individual users, managers can better reward, train and evaluate employees.
- By including automated steps, process metrics can be extended to other applications included in the business process.
- By including both business process and external data, the effectiveness of the process can be measured against business parameters.
- By including monitoring reports, process status can be easily captured and distributed over the Internet.
If you would like to talk about how you can use Ultimus to improve your business processes then please contact us.